Terms and Conditions

Last Updated: May 5, 2023
This website is operated by Goldsainte, Inc., (hereinafter, “Goldsainte”, “We”, or “Us”). These terms and conditions (the “Terms”) govern your access to the Goldsainte website https://www.goldsainte.com/ and any other mobile applications, web services owned, controlled, or offered by Goldsainte now or in the future (all collectively referred to as, the "Services"). The term “You” or “User” shall refer to any individual that views, uses, accesses, browses or submits any content or material to the Services. 

 These Terms are important and affect your legal rights, so please read them carefully. Note that these Terms contain a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes. 

The Services are offered to you conditioned on your acceptance without modification of Terms contained herein. Certain features, services or tools of the Services may be subject to additional guidelines, terms, or rules, which will be posted with those features and are a part of these Terms. Your use of the Services constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference. 

YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING, USING, CONSUMMATING A FINANCIAL TRANSACTION, OR BROWSING THE SERVICES, YOU ARE AFFIRMING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES. 
Privacy Policy
Your use of the Services is subject to the Goldsainte Privacy Policy. Please review our Privacy Policy, which also governs the Services and informs Users of our data collection practices.
1. USE OF OUR SERVICES
Goldsainte is a mobile application and service platform that features ground transportation as a luxury rideshare membership club, exclusively utilizing Bentley, Maybach, Rolls Royce and other luxury vehicles for its clients. Goldsainte also provides an online car sharing platform that connects vehicle owners with individuals seeking to book luxury vehicles.  

Subject to your compliance with its obligations under these Terms, we will provide you with access to the Services. Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if for any reason our Services are unavailable at any time or for any period.

(a) Luxury Ridesharing
Users may request and schedule transportation with certain drivers available through the Services. In certain instances, the Services may also include an option to receive transportation for an upfront price, subject to acceptance by the respective drivers (the “Transportation Services”).

As used in this section, “Drivers” shall refer to such persons providing third-party independent transportation services through our Services. “Riders” shall refer to any person who requests and is seeking a Driver through the Services. Under this Agreement Riders and Drivers are both users of the Services and are hereinafter referred to collectively as "Users."
(b) Peer-to-Peer Car Sharing
As used in this Section, a “Host” shall mean vehicle owners who are sharing their vehicles  with individuals seeking car sharing (a “Driver"). Under this Agreement Hosts and Drivers are both users of the Services and are hereinafter referred to collectively as "Users."
  1. Eligibility. Our Services are intended solely for persons who are 21 or older, except in jurisdictions where people aged 18 and older may rent/book vehicles. Any use of the Services by anyone that does not meet these age requirements is expressly prohibited.
  2. Verification and Acceptance. When you list or book a vehicle on the Services, you provide us with certain information about yourself to enable us to verify your identity in order to become an “Accepted Driver” on the Services. You promise to provide complete and accurate information to Goldsainte about yourself and your vehicle(s), if applicable. Where permitted, We have the right, but not the obligation, to undertake screenings, checks, and processes designed to help verify or check the identities and/or backgrounds of users and vehicles, including driving history and driver’s license validity. We do not endorse any vehicle, user, or a user’s background, or commit to undertake any specific screening process. Goldsainte may in its sole discretion use third party  services to verify the information you provide to us and to obtain additional related information and corrections where applicable, and you hereby authorize Goldsainte to request, receive, use, and store such information. Goldsainte may accept or reject your application to become an Accepted Driver in its sole and absolute discretion. Goldsainte may, but does not commit to, undertake efforts to ensure the safety of vehicles shared through the Services. We do not make any representations about, confirm, or endorse the safety or roadworthiness of any vehicles beyond our policies that require vehicle owners to ensure their vehicles are in safe and operable condition, legally registered to be driven on public roads, have a clean (non-salvaged/non-branded/non-washed/non-written off) title, not subject to any applicable safety recalls, and otherwise satisfy our eligibility requirements.
  3. Compliance. You agree that you will always use your Account and the Services in compliance with these Terms, applicable law, and any other policies and standards provided to you by Us. As a Host,  you commit that you will provide a safe and legally registered and insured vehicle, with a clean (non-salvage/branded/written off) title, in good mechanical condition, on time to the Accepted Driver and will not list your vehicle on any other car sharing marketplace. As a Driver, you commit that you’ll be a legally licensed driver and provide proof to the host of a current, valid driver’s license, who will treat the vehicle well and will take all reasonable measures to return the vehicle on time and in essentially the same condition as received. When using the Services, you agree you will not:
    • Provide a false name, date of birth, driver’s license, payment method, credit card, insurance, or other personal information;
    • Make a claim, or respond to a claim (for example about damage to a vehicle), with false or misleading information;
    • Offer, as a Host, any vehicle that you do not yourself own or have authority to share;
    • Offer, as a Host, any vehicle that may not be shared for compensation pursuant to the terms and conditions of an agreement with a third party, including, but not limited to, a lease or financing agreement;
    • Offer, as a Host, any vehicle that has a salvaged, branded, written off, washed, or unclean title or that is not safe, legally registered, or not insured to be driven on public roads;
    • Book or drive any vehicle without a valid driver’s license;
    • Create any listing with false or misleading information, or any listing with a price that you do not intend to honor;
    • Register for a Goldsainte Account on behalf of an individual other than yourself; or
    • Impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity;
    • Allow anyone other than an Accepted Driver with whom you are traveling to drive the vehicle you have booked;
    • Leave a vehicle unlocked or running with the keys inside, except where instructed to do so directly by us in certain limited circumstances.
  4. Use of Vehicles. When you book a vehicle from a Host through the Services, you must use the vehicle only for your personal use and not for any commercial purposes. You may not access a vehicle until the beginning of your reservation period, and you must return the vehicle on time and in the correct location. You must present the Host with a current, valid driver’s license. You must exercise reasonable care in your use of the vehicle. You are required at all times to operate the vehicle safely, and in compliance with all applicable laws, including without limitation, speed limits and prohibitions on impaired or distracted driving. In the event we have any concern about your use of a vehicle, We may terminate your reservation in its discretion at any time and require the return of the vehicle, including recovering the vehicle on behalf of the Host. You are required to wear seat belts during the operation of the vehicle and to require that all of the passengers in the vehicle wear seat belts. You are also required to meet any laws or regulations concerning child safety seats and other requirements for children. You must not leave the car unlocked with the keys in an unsecure location, or in the ignition. You will be fully financially responsible for any claims, loss, or damage related to your misuse of a vehicle. You acknowledge that using a vehicle in a prohibited manner or otherwise breaching the Agreement may lower available liability coverage to legal minimum limits, or nullify coverage, and may furthermore nullify any comprehensive or collision protection and/or protection plan where allowed by applicable law.
    Except as otherwise provided herein, Drivers and Hosts agree that nothing in these Terms constitutes an actual or purported transfer or assignment of any right or interest in a vehicle shared through the Services.
  5. Booking a Vehicle. Goldsainte solely provides a platform for individuals to connect and serves as a medium to facilitate the provision of peer-to-peer car sharing. Drivers are solely responsible for selecting the vehicle. You are solely responsible for evaluating and determining the suitability of any Hosts. All Users understand and acknowledge that we may but are not in the obligation to conduct background checks on Users.

    We make no representations or warranties whatsoever the vehicles offered or provided by Hosts, except that the vehicles listed by Hosts meet out requirements to be listed on the Services. You understand that we do not routinely screen Users, inquire into the background of its Users or attempt to verify information provided by any User. Goldsainte does not assume any responsibility for the accuracy or reliability of information provided through the Services. You acknowledge, agree, and understand that Goldsainte is not a party to the relationship or any dealings between you and another User.

    Notwithstanding the foregoing, we may, but are not obligated to, check the background and experience of Hosts via third-party background check services and first party interviews, including but not limited to a verification of identity and criminal background check, and may terminate a Host based on any information discovered during such background checks and first party interviews. However, when you apply to become an Accepted Driver or at any time after where We reasonably believe there may be an increased level of risk associated with your Account, you hereby provide Goldsainte with written instructions and authorization in accordance with the Fair Credit Reporting Act, applicable consumer reporting laws, or any similar laws to obtain your personal and/or business auto insurance score, credit report and/or conduct a background check, including a criminal background check where permissible under applicable law. NEITHER GOLDSAINTE NOR ITS AFFILIATES OR LICENSORS ARE RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES AND YOU HEREBY RELEASE GOLDSAINTE AND ITS AFFILIATES OR LICENSORS FROM ANY LIABILITY RELATED THERETO. GOLDSAINTE AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICES.
    • Vehicle Return. Driver’s must return the vehicle booked at the time and place agreed upon with the host and/or designated in your reservation or otherwise obtain an extension of the reservation through the Services.
    • Repossession. Goldsainte, or its designated agent, or the Host may repossess any vehicle booked through the Services without demand, at the Driver’s expense, if the vehicle is not returned by the end of the reservation, is found illegally parked, apparently abandoned, or used in violation of applicable law or these Terms.
    • Missing Vehicles. If a vehicle you have booked through the Services goes missing and/or is stolen during the reservation period (or extension period), you must immediately return the original ignition key to the host; file a police report immediately after discovering the vehicle is missing or stolen, but in no event more than 24 hours after discovering it has gone missing; and cooperate fully with the Host, law enforcement, and other authorities in all matters related to the investigation.
2. REGISTRATION, ACCOUNT AND COMMUNICATION PREFERENCES 
In order to access and use the Services, you may need to have an account with us (the “Account”). We may maintain different types of Accounts for different types of Users. By creating an Account, you agree to (i) provide accurate, current and complete account information about yourself as necessary, (ii) maintain and promptly update from time to time as necessary your Account information, (iii) maintain the security of your password and accept all risks of unauthorized access to your Account and the information you provide to Us, and (iv) immediately notify Us if you discover or otherwise suspect any security breaches related to your Account. In creating an Account, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or any other applicable jurisdiction. We reserve the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading.
3. ACCESS TO THE SERVICES  
We shall use commercially reasonable efforts to ensure the availability of the Services, except that we shall not be liable for: (a) scheduled downtime; or (b) any unavailability caused directly or indirectly by circumstances beyond our reasonable control, including without limitation, (i) a force majeure event; (ii) Internet host, webhosting, cloud computing platform, or public telecommunications network failures or delays, or denial of service attacks; (iii) a fault or failure of your computer systems or networks; or (iv) any breach by of these Terms by you.
4. TERMINATION OR SUSPENSION OF SERVICES 
Goldsainte reserves the right to refuse or suspend access to any user, for any reason or no reason, and without any notice. Goldsainte may suspend your use of the Goldsainte Services or any portion thereof if Goldsainte believes that you have breached these Terms, or for any other reason, at its sole discretion. You agree that any termination of your access to the Goldsainte Services may be without prior notice, and you agree that Goldsainte will not be liable to you or any third party for any such termination. Where needed, we reserve the right to alert local law enforcement authorities about suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Services.
5. PAYMENTS, REFUNDS AND CANCELLATIONS  
Goldsainte is a membership luxury service. For ride discounts, there is a one-time initiation fee of $249 (“Initial Fee”) and a monthly membership fee of $25/month that is charged on the anniversary of you joining the Service (the “Annual Fee”). The Initiation Fee and the Membership Fees are non-refundable.
6. Prohibited Uses
Use of the Services is limited to the permitted uses expressly authorized by us. Any violation of this Agreement by You, as determined by Goldsainte in its sole discretion, may result in the termination of your access to the Services. The Services shall not be used to:
7. INTELLECTUAL PROPERTY RIGHTS 
You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. As a condition of your use of the Services, You warrant to Us that you will not use the Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Services in any manner which could damage, disable, overburden, or impair the Services or interfere with any other party's use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services. 

All content included as part of the Services, such as text, graphics, videos, logos, images, as well as the compilation thereof, and any software used on the Services, is the property of Goldsainte or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 
  
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Services. Our content is not for resale. Your use of the Services does not entitle you to make any unauthorized use of any protected content, and, in particular, You will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Goldsainte and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant You any licenses, express or implied, to the intellectual property of Goldsainte or our licensors except as expressly authorized by these Terms. 
8. DMCA NOTICE AND TAKEDOWN POLICY 
Goldsainte respects intellectual property rights and expects its users to do the same. If you are a copyright owner or an agent thereof, and you believe that any content hosted on any of the Services infringes Your copyrights, then you may submit a notification by providing Goldsainte’s Designated Copyright Agent with the following information in writing:

Goldsainte Designated Copyright Agent to receive notifications of claimed infringement can be reached as follows:

Goldsainte, Inc.
850 New Burton Road, Suite 201
Dover, DE 19904
Attention: Copyright Claims


For clarity, only notices under this section should go to the Goldsainte’s Designated Copyright Agent. You acknowledge that if you fail to comply with all the requirements of this Section, your DMCA notice may not be valid. Please note that under Section 512(f) of the U.S. Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
9. FEEDBACK
You can submit questions, comments, suggestions, ideas, original or creative materials or other information about Goldsainte or the Services (collectively, “Feedback”). Feedback is non-confidential and shall become the sole property of Goldsainte. We shall own exclusive rights, including, without limitation, all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of this Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
10. LINKS TO THIRD PARTY WEBSITES/THIRD-PARTY SERVICES 
The Services may contain links to other brands or services ("Linked Website"). The Linked Websites are not under our control, and We are not responsible for the contents of any Linked Websites, including without limitation any link contained in a Linked Website, products or merchandise sold through the Services, or any changes or updates to a Linked Website. We are providing these links to you only as a convenience, and the inclusion of any link does not imply our endorsement of the services or any association with its operators. Certain services made available through the Services are delivered by third parties and organizations and these Terms do not apply to any Linked Website. By using any product, service or functionality originating from the Services, you hereby acknowledge and consent that We may share such information and data with any third party with whom We have a contractual relationship to provide the requested product, service or functionality on behalf of Goldsainte and customers.

To the fullest extent permitted by applicable law, you hereby release and forever discharge Us (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (Including personal injuries, emotional distress, identity theft, death, and property loss and damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, (a) any interactions with, or act or omission of, or user content provided by, other Users of the Services or (b) any third-party site, products, services, and links Included on or accessed through the Goldsainte Services. If you are a California resident, you hereby waive California civil code section 1542 in connection with the foregoing, which states: "a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor" resolving any disputes.
11. THIRD PARTY ACCOUNT LOGIN  
If you register with the Services by using your Google, Apple or Facebook accounts (individually, as a “Third Party Account”) login information, you authorize us to access and use certain Third-Party Account information, including, but not limited to, any of our Third Party Account public profile and other information such as the profiles of Facebook friends you might share in common with other Users. Please note that if your Third-Party Account or associated service becomes unavailable or if our access to such account is terminated by the third-party Host, the Third-Party Account content will no longer be available on or through the Services. You have the ability to disable the connection between your Account and. Your Third-Party Account, at any time. Your relationship with such Third- Party Hosts associated with your Third-Party Accounts is governed solely by your Agreement(s) with such Third-Party Hosts. We make no effort to review any Third-Party Account content for any purpose, including, but not limited to, for accuracy, legality or non-infringement, and We are not responsible for any Third-Party Account content.
12. ERRORS, INACCURACIES AND OMISSIONS 
Occasionally there may be information on the Services that may contain typographical errors, inaccuracies or omissions that may relate to product or service descriptions, pricing, promotions, offers, charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel transactions if any information in the Services is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information on the Services, except as required by law. No specified update or refresh date applied in the Services, should be taken to indicate that all information in the Services has been modified or updated.

WE DO NOT REPRESENT, WARRANT OR OTHERWISE ENDORSE THAT THE SERVICES OR ANY CONTENT, INFORMATION OR SERVICES THAT ARE AVAILABLE OR ADVERTISED OR SOLD THROUGH THE SERVICES ARE ACCURATE, COMPLETE, AVAILABLE, CURRENT. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS IN THE SERVICES.
13. ELECTRONIC COMMUNICATIONS 
Using the Services or sending emails to us constitutes electronic communications. If you provide Us with your email address to our contact form, you consent to receive electronic communications from Us and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communications be in writing. 
14. INDEMNIFICATION 
WITH THE EXCEPTION OF GOLDSAINTE’S GROSS NEGLIGENCE AND WILLFUL MISCONDUCT, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS GOLDSAINTE, ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND ITS THIRD-PARTY SERVICE PROVIDERS, FROM ALL ACTUAL OR THREATENED THIRD-PARTY CLAIMS PROCEEDINGS, SUITS, LOSSES, COSTS, LIABILITIES AND EXPENSES (INCLUDING REASONABLE ATTORNEY'S FEES) RELATING TO, ARISING OUT OF OR BASED ON (A) YOUR USE OF, OR INABILITY TO USE, THE SERVICES, (B) YOUR BREACH OF THE REPRESENTATIONS MADE UNDER THESE TERMS, (C) YOUR VIOLATION OF THESE TERMS. (D) YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY OR (E)YOUR VIOLATION OF ANY APPLICABLE LAWS, RULES OR REGULATIONS. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL FULLY COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES
15. HARM FROM COMMERCIAL USE  
You agree that the consequences of commercial use or re-publication of content or information from the Services may be so serious and incalculable, that monetary compensation may not be a sufficient or appropriate remedy and that We will be entitled to temporary and permanent injunctive relief to prohibit such use.
16. DISCLAIMERS; NO WARRANTIES   
EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN WRITING BY GOLDSAINTE, THE SERVICES AND THE INFORMATION CONTAINED ON SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. GOLDSAINTE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE SERVICES AND INFORMATION CONTAINED THEREIN. GOLDSAINTE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY THIRD-PARTY PRODUCTS, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR CHOOSING. GOLDSAINTE DOES NOT WARRANT THAT THE SITE OR THE SERVICES WILL OPERATE ERROR-FREE, BUG-FREE OR FREE FROM DEFECTS, THAT LOSS OF DATA WILL NOT OCCUR, OR THAT THE SERVICES, SOFTWARE OR SITE ARE FREE OF COMPUTER VIRUSES, CONTAMINANTS OR OTHER HARMFUL ITEMS.

Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier, vendor or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof, or any affiliation therewith, by Us. Some jurisdictions do not allow the disclaimer of implied terms in contracts with consumers, so some or all of the disclaimers in this section may not apply to you.
17. LIMITATION OF LIABILITY 
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GOLDSAINTE OR ANY OF ITS OWNERS, EMPLOYEES, OFFICERS, AGENTS, AFFILIATES, AND SUBSIDIARIES (“RELEASEES”) BE LIABLE FOR ANY DAMAGES OR LOSSES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES. NEITHER GOLDSAINTE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, FROM THE USE OF OR INABILITY TO USE THE SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).

In no event will Goldsainte, its subsidiaries and/or insurers aggregate liability arising out of or in connection with this Agreement or your use of the Services, exceed the greater of (i) the amounts you have paid for the Services, if applicable, in the twelve (12) month period prior to the event giving rise to the liability, or (ii) US $100. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN GOLDSAINTE AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU WAIVE CALIFORNIA CIVIL CODE §1542, OR ANY SIMILAR LAW, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
18. INFORMAL DISPUTE RESOLUTION 
You and Goldsainte agree that any dispute that has arisen or may arise between Us relating in any way to Your use of or access to the Services, any validity, interpretation, breach, enforcement, or termination of this Agreement, or otherwise relating to Goldsainte in any way (collectively, "Covered Dispute Matters") will be resolved in accordance with the provisions set forth in this Section.

If You have any dispute with Us, you and Goldsainte agree that before taking any formal action, contact us at info@goldsainte.com provide a brief, written description of the dispute and your contact information (including your email address) and allow sixty (60) days to pass, during which We will attempt to reach an amicable resolution of any issue with you.
19. MANDATORY ARBITRATION – IMPORTANT INFORMATION ABOUT YOUR RIGHTS 
BY AGREEING TO THE TERMS, YOU AGREE THAT YOU ARE REQUIRED TO RESOLVE ANY CLAIM THAT YOU MAY HAVE AGAINST GOLDSAINTE ON AN INDIVIDUAL BASIS IN ARBITRATION, AS SET FORTH IN THIS ARBITRATION AGREEMENT. THIS WILL PRECLUDE YOU FROM BRINGING ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST GOLDSAINTE, AND ALSO PRECLUDE YOU FROM PARTICIPATING IN OR RECOVERING RELIEF UNDER ANY CURRENT OR FUTURE CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION BROUGHT AGAINST GOLDSAINTE BY SOMEONE ELSE.
20. CLASS ACTION WAIVER 
Any arbitration or action under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN THEIR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, the arbitrator or judge may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
21. ENTIRE AGREEMENT  
Unless otherwise specified herein, this agreement constitutes the entire agreement between you and us with respect to the Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us.
22. RELIANCE ON INFORMATION POSTED 
Commentary and other materials posted on the Services is not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor of the Services, or by anyone who may be informed of any of its contents.
23. CHANGES TO TERMS 
We reserve the right, in our sole discretion, to change the Terms under which the Services is offered. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review the Terms to stay informed of our updates. We may alter or amend our Terms by giving you reasonable notice. By continuing to use the Services after expiry of the notice period or accepting the amended Terms (as We may decide at our sole discretion), you will be deemed to have accepted any amendment to these Terms.
24. RELATIONSHIP BETWEEN THE PARTIES  
The parties are independent contractors and nothing in these Terms shall be construed as making either party the partner, joint venturer, agent, legal representative, employer, contractor, or employee of the other. Each Party has sole responsibility for its activities and its personnel and shall have no authority and shall not represent to any third party that it has the authority to bind or otherwise obligate the other party in any manner.
25. SEVERABILITY 
If any term, clause or provision of these Terms is held invalid or unenforceable, then that term, clause or provision will be severable from these Terms and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of these Terms.
26. FORCE MAJEURE  
We shall be excused from performance under these Terms of Use, to the extent We are prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders, or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of Goldsainte.
27. EXPORT CONTROLS 
The Services originate in the United States and are subject to United States export laws and regulations. The Services may not be exported or re-exported by you to certain countries, or those persons or entities prohibited from receiving exports from the United States. In addition, the Services may be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the Services.
28. NOTICE TO CALIFORNIA RESIDENTS 
If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the service or to receive further information regarding use of the service.
29. ANTI DISCRIMINATION 
Goldsainte prohibits discrimination against Users on the basis of race, gender, gender identity, religion, national origin, disability, medical condition, sexual orientation, sex, marital status, age or any other characteristic protected under applicable federal or state law. Such discrimination includes, but is not limited to, refusing to provide or accept the Services based on any of these characteristics. Refusing Riders or Drivers on the basis of such characteristics will result in deactivation of the User’s Account.
30. MISCELLANEOUS 
These Terms constitute the entire agreement between you and Us relating to your access to and use of the Services. When you purchase any services from Goldsainte, the Services are controlled and operated from within the United States. Without limiting anything else, We make no representation that the Services, information, or other materials available on, in, or through the Services are applicable or available for use in other locations, and access to them from territories where they are illegal is prohibited. Those who choose to access our Services from other locations do so on their own volition and are responsible for compliance with applicable laws. These Terms, and any rights and licenses granted hereunder, may not be transferred, or assigned by you without our prior written consent. The waiver or failure of Goldsainte to exercise in any respect any right provided hereunder shall not be deemed a waiver of such right in the future or a waiver of any of other rights established under these Terms. Headings used in these Terms are for reference only and shall not affect the interpretation of these Terms. No person or entity not party to this agreement will be deemed to be a third-party beneficiary of these Terms or any provision hereof. When used herein, the words “includes” and “including” and their syntactical variations shall be deemed followed by the words “without limitation.”

CONTACT US
We welcome your questions or comments regarding these Terms:

Goldsainte, Inc.
850 New Burton Road, Suite 201
Dover, DE 19904

By Email:
info@goldsainte.com